Uploading Files

You can upload files to the Media Pool in different ways.

  1. Click > Assets > Import.

    The import overview page will be loaded.

  2. Click the Import button at the top right.

  3. The import dialog is displayed.

  4. Enter a name for the import folder in the Folder Name field.

  5. Select one of the following options:

    1. Add local files to the import dialog using drag-and-drop.

    2. Click Browse and select local files.

      For PNG, JPEG, BMP or GIF files a small thumbnail is displayed directly after adding them to the queue.

    3. To remove accidentally placed individual files from the queue, click ✕ after the file name. To remove all files from the queue, the Clear Queue button is available.

  6. Click Start.

    The files are uploaded.

  7. Once the upload is completed, click To Import.

    This opens the import folder.

  8. Optional: Click Close to exit the import dialog. You can edit the required attributes later.

You have uploaded one or more files. In the import folder, select the uploaded assets and switch to the dialog for editing the asset attributes. See Completing the Attributes of an Asset or Completing the Attributes of Multiple Assets One by One.

The newly introduced drag-and-drop feature streamlines the import process: Imports can now be started directly from the relevant areas of the Media Pool, without having to go to the Import page first.

  1. You can drag and drop files from a local storage medium directly into the import overview or into the Search of the Media Pool module without having to click the Import button first.

    This will save you steps 1 and 2 of the standard instructions above.

    The Import dialog is displayed.

  2. In the Folder Name field, type a name for the new import folder.

    You can reuse an existing folder name to add additional uploads to that folder.

  3. Import folders previously created by you are displayed in a drop-down list by clicking on the Folder Name field.

    You can search for folder names you've already used.

  4. Select one of the following options:

    1. Add local files to the import dialog using drag-and-drop.

    2. Click Browse and select local files.

      For PNG, JPEG, BMP or GIF files a small thumbnail is displayed directly after adding them to the queue.

    3. To remove accidentally placed individual files from the queue, click ✕ after the file name. To remove all files from the queue, the Clear Queue button is available.

  5. Click Start.

  6. Optional: The files are uploaded.You can add further files to the import dialog during the upload. To do this, proceed as follows: Repeat step 4a. The additional files are added to the end of the queue. You do not need to restart the upload for these new files.

  7. Once the upload is completed, click To Import.

    This opens the import folder.

  8. Optional: Click Close to exit the import dialog. You can edit the required attributes later.

  9. Optional: While the upload is running, you can add more files to the Import dialog box. To do this, do the following: Repeat step 4a. The additional files are added to the end of the queue. You do not need to restart the upload for these new files.

  10. Once the upload is completed, click To Import.

    This opens the import folder on a separate page.

  11. Optional: If you prefer to edit the required attributes later, click Close to close the import dialog.

You have uploaded one or more files. In the Import folder, select the uploaded assets and switch to the dialog for editing the asset attributes. See Completing the Attributes of an Asset or Completing the Attributes of Multiple Assets One by One.

Before switching to the Import, you can already find out why the upload was unsuccessful for some assets on the Failed tab. The number in parentheses indicates the total number of failed file uploads.

  1. If the upload is incomplete, in the import dialog, open the Failed tab in the import dialog.

  2. Move the mouse pointer over the exclamation mark in the red circle next to the file name.

    In the tooltip you will find an initial short error description such as "The asset already exists. You cannot upload it twice."

  3. For advanced users: You can view the detailed report (log) after failed uploads in the most recent import folder under the button ⋮ More functions > Show log or for older import folders under ... > Show log.

In the Import folder, you can display a log on the missing or incomplete Assets after upload errors. You can access the log only after failed uploads or versioning.

  • After a partially successful upload and clicking To Import the command Show log is available under the ⋮ More functions menu button on the top of the Import page.

  • When an upload fails completely, the only way to get to the empty import folder is via > Assets > Import. Then set the filter in the Import toolbar from Waiting to All to display the empty import folder. You can access the log to the right of the folder name row via > … > Show log.

The log lists the problems that occurred during the import process, for example:

  • The detection of a file that is a duplicate of an existing asset. The detailed views of the corresponding assets already in the module Media Pool are linked. If you have the relevant authorization, you can open the detailed view of each relevant asset directly.

  • The import of a document with invalid fonts (when the font check is activated)

  • Missing linked images in InDesign file uploads

  • The detection of linked images that are duplicates of existing assets

In the case of duplicates that have not been uploaded, you can jump directly from the log window to the detailed view of the existing asset by clicking on the link that appears.